Privacy Policy
Last updated: May 9, 2026
At Tern ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and products (Feedora, Vitals, WeDose, Dev Tools).
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
📋 Information We Collect
Personal Information
When you sign up for early access or contact us, we may collect: name, email address, and any other information you voluntarily provide through forms or communications.
Usage Data
We may automatically collect certain information when you visit our website, including: IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
Product-Specific Data
Depending on which products you use, we may collect: feedback form responses (Feedora), wellness tracking data (Vitals), medication reminders and dosage information (WeDose). This data is processed only to provide the services you request.
🔧 How We Use Your Information
- ✓To provide, operate, and maintain our products and services
- ✓To notify you about changes to our products and services
- ✓To provide customer support and respond to your inquiries
- ✓To gather analysis and usage data to improve our products
- ✓To send you updates, newsletters, and marketing communications (with your consent)
- ✓To detect and prevent fraud and abuse
🍪 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information.
Required for the website to function properly
Help us understand how visitors interact with our website
Used to track visitors across websites for advertising
🔒 Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.
Encryption
Data in transit is encrypted using SSL/TLS
Access Control
Strict access controls and authentication
Regular Audits
Security reviews and vulnerability testing
Secure Hosting
Hosted on reputable, secure infrastructure
📤 Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:
- •Service Providers: With third-party vendors who assist in operating our services
- •Legal Requirements: When required by law or to protect our rights
- •Business Transfer: In connection with a merger, acquisition, or sale of assets
- •With Your Consent: For any other purpose with your explicit permission
📱 Third-Party Services
Our products and website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We recommend reviewing the privacy policy of any third-party site you visit.
👤 Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request copies of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your personal data
Portability
Request transfer of your data to another organization
Object
Object to processing of your personal data
Withdraw Consent
Withdraw consent at any time
⚠ Children's Privacy
Our products and services are not intended for individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at hello@luludev.cn.
🔄 Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
📧 Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: hello@luludev.cn
Website: luludev.cn